We all have to have difficult conversations. Being a particular personality type, I used to be frustrated when working with colleagues with differing personality traits, because I could never understand why they just didn’t get it – why they needed thinking time when the case, or project, caught my imagination with the first glimmerings…
Read more
I’ve been doing a lot of thinking about trust recently. I’m asking a group of people who don’t know me to accept my leadership when they don’t have to. So how am I going to manage that? Here’s what the literature says I should do. Avoid promises, but if you say you’ll do something, you…
Read more
We’re hardwired to resist change. We like where we are right now (even if that’s not a good place – it’s ours). I’ve been doing a lot of reading and reflecting recently on why change is hard, and what best practice might look like. That’s led to me to eight reasons why people fight…
Read more
Way back in the dim and distant days of the late 1980’s, I had my first taste of economic theory. The study of how society reconciles unlimited wants with limited resources, I seem to recall. It was based on the concept that people behaved rationally, that choices were made in a sober fashion and that…
Read more
