Delivering better

Improving your processes

MAKING CHANGE POSITIVE

I’ve been trained in ProSci, MS Change Adoption and know all about WIIFM.

Change Theory
LEAN SIX SIGMA

This change methodology is a blueprint for lasting improvement.

Lean Six Sigma
THE MAGIC OF COGNITIVE BIAS

Humans are conditioned to behave in certain ways – this can be used for good

Brain bias
MY WORK

Portfolio

I’ve delivered a range of IT-enabled change projects, some for Edinburgh-based CompanyNet, some on my own.  Please visit CompanyNet online for more information on this MS Gold Partner. 

Rolling out MS Teams to a 5,000 seat organisation in Scotland

Getting Scottish Water off a burning platform 

Creating a new risk assessment tool in M365

Assisting Scottish Water with agile product delivery 

Department of Business, Energy and Industrial Strategy

Also known as crunching three intranets into one 

Mencap

Getting the most out of moving to a cloud environment, while protecting client confidentiality

Arnold Clark 

Project and technical assurance for a new CRM system

All England Lawn Tennis and Croquet Club

Delivering a new intranet 

Sacro

Digitally transforming a large criminal justice charity

Scottish Water merger 

Supporting the acquisition of water treatment plants 

East Lothian Council 

Delivering a digital transformation programme

East Lothian HSCP

Keeping people safe at home

Online School Payments

Removing cash handling 

JKA Scotland (East) 

Providing a vibrant e-commerce shop and membership solution 

I’M MODERATELY INTERESTED IN BLOGGING

Latest from My Blog

This is a series of reflections inspired by my learning and observations of life at work on IT-enabled change projects, Office365 installations and information security work.

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Five key metrics for checking on MS Teams Adoption

With the new transparency available in digital products, there comes a new problem. What are the key important metrics that will tell you if people have adopted your product? There[…]

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How do you move files from a shared drive to something like SharePoint?

“Data migration” is something I first encountered when working with websites for a Scottish local authority. This 4,000 seat organisation had not touched its website in years, so the content[…]

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